Betting Rules

These rules apply to betting activity carried out through the Olympia Casino website, including any compatible mobile or other digital version of the service. They should be read together with the website’s general terms and conditions, privacy information, responsible gambling guidance and the rules displayed for individual games or betting products. If there is a difference between these general rules and a specific game rule, the specific game rule will normally apply to that game.

You must be legally permitted to use online gambling services in the place where you live and access the website. You are responsible for checking the laws that apply to you before registering, depositing funds or placing a bet. You must not use the service if online gambling is unlawful for you, if you are below the applicable minimum age, or if you are subject to a gambling restriction, exclusion or other legal limitation.

Only one person may use an account. You must provide information that is accurate, complete and kept up to date. Account credentials must be kept confidential, and you must notify the operator if you believe that someone else has accessed your account. You are responsible for activity completed through your account unless you have promptly reported unauthorised access and the operator determines otherwise.

• Bets must be placed using an approved account in your own name.
• You must not allow another person to place bets through your account.
• You must not use the service for unlawful activity, fraud, money laundering or any other improper purpose.
• You must not interfere with the website, manipulate game results or use software, devices or methods intended to obtain an unfair advantage.
• You must follow any account, identity, payment and verification requirements that apply to the service.

A bet is considered placed when the relevant confirmation is shown or provided through the website. Selecting an option, entering a stake or adding a bet to a bet slip does not by itself guarantee acceptance. Before confirming a bet, check the selection, stake, odds or displayed price, applicable terms and any other information shown on screen.

Once accepted, a bet generally cannot be changed, cancelled or withdrawn by the player unless the relevant product specifically allows it. You should review every bet before confirming it. The operator may refuse, restrict, cancel or void a bet where permitted by the applicable terms, including where there is an obvious error, technical problem, suspected fraud, account issue, breach of these rules or other circumstance that affects the integrity of the service.

The information displayed on the website is intended to assist with placing bets but may not always be current. If a website error, interruption, delay, pricing error or other technical issue affects a bet, the operator may investigate the circumstances and apply the relevant game or betting rules. A bet should not be treated as accepted merely because an amount has been deducted from a balance or appears temporarily in a transaction history.

Stakes, balances and payments

You may only place a bet using funds available in your account and through payment methods accepted by the website. You must not attempt to deposit, withdraw or wager funds belonging to another person. Deposits and withdrawals may be subject to verification, processing checks, payment-provider conditions and any limits or requirements shown on the website. You should retain records of your transactions and review your account balance regularly.

If a transaction appears incorrect, duplicated or unauthorised, stop using the affected funds and contact the operator through the support option made available on the website. Do not attempt to exploit a balance or payment error. Any correction will be handled in accordance with the applicable terms and relevant law.

Bets are settled using the result or outcome determined by the relevant official source, game system or event rules. The applicable source and settlement method may differ between products. Individual game pages, bet slips or market rules may explain how ties, abandoned events, postponed events, incomplete games, dead heats, disqualifications and other unusual outcomes are treated.

Where a game is decided by a random number generator or another automated system, the result will be determined by that system in accordance with the rules for the game. Where a bet relates to an event, settlement may depend on the official result or another result source identified in the relevant rules. You should read the product information before betting, particularly where the outcome may change after an initial announcement.

The operator may correct a settlement if a result was entered incorrectly, a bet was settled using the wrong information, a technical fault affected the outcome or another clear error occurred. If a bet is voided, the stake may be returned according to the applicable rules. If a payment was made incorrectly because of an error, the transaction may be reversed or adjusted where permitted.

• Check the individual rules for the product before placing a bet.
• Review settled bets and account transactions for accuracy.
• Keep confirmation details or screenshots where they are available.
• Raise an issue promptly if you believe a bet has been accepted, settled or paid incorrectly.
• A complaint does not automatically change the status of a bet or pause the application of the relevant rules.

Technical interruptions

Online services depend on internet connections, devices, software and third-party systems. Olympia Casino does not guarantee that the website will always be available, uninterrupted or free from errors. If a connection is lost while a bet is being placed, do not immediately repeat the transaction. First check your account, bet history and available confirmations to avoid placing the same bet more than once.

The operator may review account activity to protect players, maintain the security of the service, meet legal and regulatory obligations and prevent fraud or other prohibited conduct. You may be asked to provide information or documents to verify your identity, age, payment method, source of funds or eligibility to use the service. Reviews may affect access to features, deposits, withdrawals or betting until they are completed.

If you breach these rules or the general terms, the operator may take action that is allowed by the applicable terms and law. This may include refusing or voiding affected bets, suspending or closing an account, restricting access, withholding funds connected with suspected unlawful activity or referring a matter to an appropriate authority. Action will depend on the circumstances and does not limit any rights you may have under applicable Australian law.

Questions and complaints

If you have a question about a bet, settlement, account transaction or website issue, use the support or contact channel displayed on the Olympia Casino website. Include your account details where requested, the date and time of the transaction, the relevant bet or game reference, and a clear description of the issue. Do not send passwords or complete payment credentials.

Complaints will be considered in accordance with the operator’s complaint process and applicable law. You should keep copies of relevant communications and allow reasonable time for the matter to be reviewed. If you are unhappy with the outcome, you may have access to external complaint or dispute-resolution options, depending on the nature of the issue and the laws that apply to you.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you start, use only money you can afford to lose, take regular breaks and avoid gambling when you are upset, tired or under the influence of alcohol or drugs. Never chase losses, borrow money to gamble or increase your stakes to try to solve financial problems.

If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop and seek support from an appropriate gambling-help service in Australia. You can also review the responsible gambling tools available through the website, which may include limits, breaks, account restrictions or self-exclusion options. These Betting Rules may be updated from time to time, so check this page and the relevant product rules before placing bets.