Responsible Gaming

Gambling involves risk, and there is no guaranteed way to win. Every game has its own rules and outcomes are determined by chance or by the rules of the relevant game. Previous results do not make a future result more likely, and a losing streak does not mean that a win is due. Do not treat a win as evidence that you have a system that can reliably predict results.

Before using Olympia Casino, decide how much time and money you can comfortably spend. Only use money that is available after essential costs such as rent, mortgage payments, food, bills, education, transport and other commitments have been covered. Never use borrowed money, money intended for necessities or money set aside for someone else. If losing the amount would create stress or financial difficulty, it is more than you should gamble.

• Set a gambling budget before you begin and do not increase it during a session.
• Set a time limit and take regular breaks away from the screen.
• Avoid gambling when you are upset, stressed, tired, lonely or under the influence of alcohol or other substances.
• Do not chase losses by depositing more or increasing bet amounts.
• Do not borrow money, sell belongings or use credit to continue gambling.
• Keep gambling separate from essential spending and household finances.
• Remember that a win is not guaranteed, even after a series of losses.
• Do not gamble to impress other people or to compete with friends.
• Never assume that a particular game, time of day or betting pattern will improve your chances.

If gambling stops feeling like entertainment, stop playing and take a break. You do not need to wait until a serious problem develops before asking for support. Choosing not to gamble is always a valid decision, whether you are concerned about your spending or simply want to take time away.

Planning your gambling in advance can make it easier to keep control. Olympia Casino may provide account and play-management features that can help you manage your activity. Depending on the feature available, these may include deposit limits, wagering or spending limits, session reminders, time limits, cooling-off periods and account exclusion options. Check the controls available in your account and use them before you start playing.

Set a personal budget

Choose a daily, weekly or monthly amount that you can afford to lose. A limit should be based on your actual circumstances rather than on what you hope to win. Once your budget has been used, stop for the relevant period. Do not change a limit simply because you are losing or because you believe a win is about to happen. If a limit is difficult to maintain, consider lowering it or taking a longer break.

Manage your time

Gambling can make time pass quickly. Decide when your session will end before you begin, use available reminders and take breaks to do something away from the service. Do not allow gambling to replace sleep, work, study, exercise, family time or other responsibilities. A longer session does not improve your chances of winning. Consider keeping a simple record of the time you play so that you can compare it with your original plan.

Take a break or exclude yourself

If you want to stop gambling for a period, use any available cooling-off or self-exclusion option. Self-exclusion is a voluntary request to prevent or restrict access to gambling services for a chosen period or until a further step is completed, depending on the option selected. Read the information shown when you make a request, as a self-exclusion may affect access to your account and cannot necessarily be reversed early.

Do not open another account or use another person’s account to avoid a limit or self-exclusion. Ask us for help if you are having difficulty applying a control. Account controls are most effective when they are combined with a firm decision to stop and, where appropriate, support from a qualified service.

Review your choices regularly

Your financial position, responsibilities and feelings about gambling can change over time. Review your budget and time limits regularly, especially after a significant change in your circumstances. If you find yourself increasing limits, playing more often or thinking about gambling throughout the day, treat this as a reason to pause rather than as a reason to continue.

Problem gambling can affect people in different ways. It may begin gradually, and some people may not recognise the impact until gambling has affected their finances, relationships, work or wellbeing. Consider whether any of the following statements apply to you or someone close to you.

• You gamble for longer or spend more than you intended.
• You frequently think about gambling or plan your day around it.
• You feel restless or irritable when you try to reduce or stop.
• You return to gambling to recover money that you have lost.
• You hide gambling, deposits, withdrawals or losses from family or friends.
• You borrow money, use credit or sell possessions to gamble.
• Gambling affects bills, work, study, sleep, health or relationships.
• You feel guilt, anxiety, low mood or stress because of gambling.
• You have tried to stop or cut down but have not been able to do so.
• You miss important events or responsibilities because you are gambling.
• You rely on a win to solve financial difficulties.
• Other people have expressed concern about how much you gamble.

One or more of these signs does not make you a bad or irresponsible person, but it may be a reason to pause and seek support. Stop gambling, consider using an account exclusion option and speak with someone you trust. A qualified gambling counsellor can help you understand what is happening and make a plan without judgement.

It can also help to look at practical effects, such as missed payments, unexplained transactions, arguments about money, reduced performance at work or study, poor sleep and withdrawing from people or activities you previously enjoyed. Ask someone you trust to help you review your situation if it is difficult to assess it alone.

If gambling is causing serious financial stress, avoid making urgent decisions while distressed. Contact a suitable financial counselling or gambling support service in your Australian state or territory. If you feel at immediate risk of harming yourself or another person, contact emergency services or a crisis support service in Australia without delay.

Gambling services are intended for adults who are legally permitted to use them in their location. Do not gamble if you are below the legal age, if gambling is not permitted where you are located, or if you are using another person’s identity or account. Keep your login details private and do not allow another person to gamble through your account. You are responsible for checking that your use of the service complies with applicable Australian laws and any local requirements.

Protect children and other vulnerable people from access to gambling services. Keep devices, passwords and payment methods secure, and use appropriate device-level parental controls where available. Do not leave an active gambling account unattended. If you believe another person has accessed your account, change your password and contact support through the available channels on the Olympia Casino website.

What to do if you need help

1. Stop your current session and do not make another deposit while deciding what to do next.
2. Review your recent gambling activity and identify the amount of time and money involved.
3. Use available limits, cooling-off or self-exclusion tools on your account.
4. Tell someone you trust what is happening and ask them to support your decision to stop.
5. Seek confidential help from an appropriate gambling counselling, financial counselling or health service in Australia.
6. If you need assistance with an account control or believe your account should be restricted, contact Olympia Casino through the support options shown on the website.

Olympia Casino supports informed choices and encourages players to ask for help early. Our responsible gaming information is general in nature and is not a substitute for professional financial, legal, medical or counselling advice. Review your choices regularly, stay within limits you can afford and remember that choosing not to gamble is always an option.